Brand/Division: Construction Equipment
Strong People. Strong Brands. Strong Commitments.
Since the 1940’s, Strongco Corporation of Canada sells, rents, and services mobile equipment from manufacturers with globally recognized in sectors such as Volvo, Case, and Manitowoc Crane. Strongco has approximately 500 employees servicing customers from our Canadian branches. At Strongco, you can expect an exciting and rewarding career.
- Emphasis in the development and implementation of a “customer service, customer focused” philosophy, within the department and the branch;
- Responsible for all aspects of assigned field service calls, including but not limited to;
- Proactive customer contact in order to properly identify machine faults;
- Timely and accurate diagnosis and repair including computer connection/diagnosis with machine to identify fault codes;
- Effective communication to vendor (Volvo) with respect to assist program and / or direct calls in order to facilitate accurate diagnosis;
- Accurate ordering of required parts and follow-up to ensure parts are received in order to complete the assigned service work;
- Accurate and timely service report submissions (includes time cards);
- Care and maintenance of assigned service vehicle and tools;
- Daily vehicle checks and CVOR log-books;
- Effective, open and frequent communication with Field Service Supervisor and office;
- Take part on the on-call rotation.
- Must have minimum 5 yrs experience in a similar trade;
- Candidate must have a minimum of 5 to 10 years’ experience working in the heavy equipment industry;
- Must have Licensed Heavy Equipment Certification/license or equivalent;
- Candidate must be very well versed in hydraulics, electrical diagnostics and repairs;
- Must be proficient in Microsoft Office Suite programs (Excel, Outlook) and computer literacy;
- Candidate to be proficient with hand tools, computer tools, torches, welding equipment, air tools etc.;
- You must also possess a clean drivers abstract and must supply own tools.
- MUST BE BILINGUAL
Are you ready for Strongco?
Get a competitive wage, benefits and pension package, tool allowance, vacation, training, and career progression while being part of the most skilled talents.
Only those candidates selected for an interview will be contacted.
“Strongco is an Employment Equity Employer”