Field Technician

Location: Kitchener

Brand/Division: Construction Equipment


Strong People. Strong Brands. Strong Commitments.

Since 1940’s, Strongco Corporation of Canada sells, rents and services mobile equipment from manufacturers with globally recognized in sectors such as Volvo, Case, and Manitowoc Crane. Strongco has approximately 500 employees servicing customers from our Canadian branches. At Strongco, you can expect an exciting and rewarding career.

Position Summary:

Responsible for all aspects of assigned field service calls

Proactive customer contact in order to properly identify machine faults

Timely and accurate diagnosis and repair including computer connection/diagnosis with machine to identify fault codes

Effective communication to vendor with respect to assist program and / or direct calls in order to facilitate accurate diagnosis

Accurate ordering of required parts and follow-up to ensure parts are received in order to complete the assigned service work

Accurate and timely service report submissions (includes time cards)

Care and maintenance of assigned service vehicle and tools

Daily vehicle checks and CVOR log-books

Effective, open and frequent communication with Product Support Manager and office

Take part on the on-call rotation

Ideal Candidate:

Must have a minimum of 3 to 5 years’ experience working in the heavy equipment industry

Must have Licensed Heavy Equipment Certification/license or equivalent

Has to be proficient with hand tools, computer/ diagnostic tools, torches, welding equipment, air tools etc.

Must also possess a clean driver abstract.

Are you ready for Strongco?

Get a competitive wage, a solid benefits package, great training and a career progression while being part of the most skilled talents.

Please submit resumes to indicating the JOB TITLE, THE POSITION AND THE LOCATION. Only those candidates selected for an interview will be contacted.

“Strongco is an Employment Equity Employer”

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I understand that completion of this form does not guarantee employment. I certify that the information provided on this application (and accompany resume, if any) is true and complete to my knowledge. I accept that any false answers or omissions or the receipt of unsatisfactory references may disqualify me from employment or cause my dismissal. I also authorize the investigation of all statements included in this application and the obtaining references and release from all liability or responsibility all persons and corporations requesting or supplying information. Further, I understand that any employment offered is for no definite period.

Strong People • Strong Brands • Strong Commitments