Parts Counter Representative

Location: Brampton

Brand/Division: CASE Construction


Strong People. Strong Brands. Strong Commitments.

Strongco Corporation is one of Canada's largest multiline mobile equipment dealers. Strongco sells, rents and services equipment used in sectors such as construction, infrastructure, mining, oil and gas, utilities, municipalities, waste management and forestry. Strongco has approximately 500 employees servicing customers from 24 branches in Canada. Strongco represents leading equipment manufacturers with globally recognized brands, including Volvo Construction Equipment, Sennebogen, and Manitowoc Crane.

Position Summary:

  • Prompt and accurate processing of parts orders
  • High level of customer service on the Parts counter
  • Prompt and accurate shipping and receiving
  • Physical inventory accuracy and daily cycle counts
  • Answering phone with a high level of service and urgency
  • Steady cleaning and organizing of warehouse and yard
  • Prompt ordering from vendors to fulfill customer orders
  • Filing and processing shipping and receiving documents
  • Timely processing of returns and credits
  • Proactive customer contact and telemarketing
  • Seek out opportunities to increase part sales
  • Backorder tracking and recovery
  • Effective inventory management
  • Insuring a high level of support to the Parts and Service Departments
  • Timely completion of duties as outlined by the Parts Supervisor
  • Must participate in the on-call rotation

Ideal Candidate:

  • Minimum experience in a similar role with an aptitude for customer service and sales.
  • Knowledge of the heavy equipment industry or a related industry is an asset.
  • Must be proficient with Microsoft computer programs
  • Must have the ability to multi-task
  • Organize and prioritize work in a fast paced environment
  • Knowledge of SAP is an asset

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of associates assigned to the job.

Are you ready for Strongco?

Get a competitive wage, a solid benefits package, great training, and a career progression while being part of the most skilled talents.

How to Apply:

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Only those candidates selected for an interview will be contacted.

“Strongco is an Employment Equity Employer”

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I understand that completion of this form does not guarantee employment. I certify that the information provided on this application (and accompany resume, if any) is true and complete to my knowledge. I accept that any false answers or omissions or the receipt of unsatisfactory references may disqualify me from employment or cause my dismissal. I also authorize the investigation of all statements included in this application and the obtaining references and release from all liability or responsibility all persons and corporations requesting or supplying information. Further, I understand that any employment offered is for no definite period.

Strong People • Strong Brands • Strong Commitments