Parts Specialist

Location: Burlington

Brand/Division: CRANE


Position Summary:

  • Prompt and accurate processing of parts orders;
  • High level of customer service on the Parts counter;
  • Physical inventory accuracy and daily cycle counts;
  • Answering phone with a high level of service and urgency;
  • Prompt ordering from vendors to fulfill customer orders;
  • Filling and processing shipping and receiving documents;
  • Timely processing of returns and credits;
  • Proactive customer contact and telemarketing;
  • Seek out opportunities to increase part sales;
  • Backorder tracking and recovery;
  • Ensuring a high level of support to the Service Department;
  • Timely completion of duties as outlined by the Parts Supervisor;
  • Must participate in the on-call rotation;
  • Driver’s License required.

Ideal Candidate:

  • Has experience in a similar role with an aptitude for customer service and sales;
  • Knowledge of the heavy equipment industry or a related industry is an asset;
  • Must be proficient with Microsoft computer programs;
  • Must have the ability to multi-task;
  • Organize and prioritize work in a fast paced environment;
  • Knowledge of SAP is an asset.

Apply Now

I understand that completion of this form does not guarantee employment. I certify that the information provided on this application (and accompany resume, if any) is true and complete to my knowledge. I accept that any false answers or omissions or the receipt of unsatisfactory references may disqualify me from employment or cause my dismissal. I also authorize the investigation of all statements included in this application and the obtaining references and release from all liability or responsibility all persons and corporations requesting or supplying information. Further, I understand that any employment offered is for no definite period.

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