Service Administrator

Location: Boucherville

Brand/Division: Construction Equipment


Strong People. Strong Brands. Strong Commitments.

Since 1940, Strongco Corporation of Canada sells, rents, and services mobile equipment from manufacturers with globally recognized in sectors such as Volvo, Case, and Manitowoc Crane. Strongco has approximately 500 employees servicing customers from our Canadian branches. At Strongco, you can expect an exciting and rewarding career.


The Service Administrator is responsible for the overall responsibility for the safe, effective, clean, organized and professional performance management of the Service operations at all times. The candidate is a highly motivated team player who ensures Strongco surpasses our customer’s expectations by completing the duties required in a professional and timely manner.

Duties and Responsibilities:

  • Respond to incoming calls in the department;
  • Open, process and finalize work orders so that the foreman can review and approve them;
  • Responsible for tracking work orders and closing them;
  • Responsibility for the entry of time and details into work orders;
  • Enter technicians' time for the Payroll Department;
  • Keep WIP (Work in Progress) up to date;
  • Ensure that the classification of the department's documents is maintained;
  • Working in accordance with Quebec's Occupational Health and Safety laws and Strongco's Health and Safety program;
  • Perform other tasks and projects as signed by the Branch Manager.

The ideal candidate:

  • Bilingual, dynamic and have a professional attitude;
  • Skills needed to work as a team;
  • 2-3 years of experience required in a related Customer Service position;
  • Comfortable with computers, and various software like Outlook, Word, Excel, Internet searches;
  • Must be very organized;
  • Experience with SAP an asset;
  • Basic mechanical knowledge is desirable.

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of associates assigned to the job.

Are you ready for Strongco?

Get a competitive wage, a solid benefits package, great training, and a career progression while being part of the most skilled talents.

How to Apply:

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Only those candidates selected for an interview will be contacted.

“Strongco is an Employment Equity Employer”

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I understand that completion of this form does not guarantee employment. I certify that the information provided on this application (and accompany resume, if any) is true and complete to my knowledge. I accept that any false answers or omissions or the receipt of unsatisfactory references may disqualify me from employment or cause my dismissal. I also authorize the investigation of all statements included in this application and the obtaining references and release from all liability or responsibility all persons and corporations requesting or supplying information. Further, I understand that any employment offered is for no definite period.

Strong People • Strong Brands • Strong Commitments