Brand/Division: Construction Equipment
Strong People. Strong Brands. Strong Commitments.
Since the 1940s, Strongco Corporation of Canada sells, rents, and services mobile equipment from manufacturers with globally recognized in sectors such as Volvo, Case, and Manitowoc Crane. Strongco has approximately 500 employees servicing customers from our Canadian branches. At Strongco, you can expect an exciting and rewarding career.
The Warranty Administrator is responsible for warranty processing as it relates to all manufacturers that Strongco represents. He/she must structure all work flow to facilitate the timely processing of all warranty-related paperwork and paperless process while maintaining strong relationships with all OEM suppliers. This person will maintain open communication between Parts, Service and Administration to maximize warranty recovery dollars. The candidate will also participate in ongoing training to keep aware of new Strongco or vendor warranty requirements. He or she will also take part in the warranty inspection process.
Duties and Responsibilities:
- Timely processing of all Multiline (ML) claims
- Maintaining clear and concise files on all claims
- Maximizing dollars returned as they pertain to warranty recovery
- Administer a proper process for maintaining and returning warranty parts
- Drive process to purge and maintain warranty parts system
- Meet department’s established goals
- Timely entering of warranty information into the system
- Work with the Operations Team to facilitate timely Warranty submissions
- Develop positive work relationships with our Warranty vendors
Knowledge, Skills, and Abilities Required:
- Strong organizational skills
- Team player
- Good communication skills
- Ability to meet tight deadlines
- Ability to structure work flow
- Bilingual French/English is a requirement
- Post-secondary diploma and relevant work experience.
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of associates assigned to the job.
Are you ready for Strongco?
Get a competitive wage, a solid benefits package, great training, and a career progression while being part of the most skilled talents.
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Only those candidates selected for an interview will be contacted.
“Strongco is an Employment Equity Employer”