SUMMARY:
The Technician Apprentice role is for someone who is looking to become a 1st or who is already enrolled as a 2nd
year Heavy Equipment Technician (off road). The successful candidate must actively participate in the
apprenticeship process, and be dedicated to learning the trade.
DUTIES AND RESPONSIBILITIES:
• To follow all safety processes and procedures, and keep safety as the number one value;
• Proactive customer contact in order to properly identify machine faults;
• Timely and accurate diagnosis and repair including computer connection/diagnosis with machine to identify
fault code;
• Accurate and timely service report submissions (includes time cards);
• Accurate ordering of required parts and follow-up to ensure parts are received in order to complete the
assigned service work;
• Immediately reporting to your Supervisor possibilities of exceeding the quoted timeline and describing newly
discovered circumstances and or causes;
• Responsible for all aspects of assigned tasks, including but not limited to: improving operating efficiencies and
overall customer satisfaction through the timely completion of shop service work, responsible for the return of
un-used parts upon the completion of shop service work;
• Abide by Strongco’s safety policies and report all hazardous conditions and unsafe work procedures.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
• Excellent written and oral communication skills;
• Proficient with hand tools, torches, welding equipment, air tools, etc;
• Willingness to complete required training;
EDUCATION/TRAINING:
• Post-secondary diploma and a minimum of 5 years of experience working with heavy equipment.
MINIMUM JOB REQUIREMENTS:
• Must supply own tools;