Parts Supervisor

Lieu: 255 Baig Boulevard Moncton NB E1E 1E1

Marque/Division: CE



Being a highly motivated team player to ensure Strongco surpasses our customer’s expectations by completing the duties required in a professional and timely manner. Overall responsibility for the safe, effective, clean, organized and professional performance management of the Parts/Warehouse operations at all times.


· Emphasis on increasing revenues and customer service by improving Parts and Warehouse operating efficiencies through processes in the Parts department.

· Emphasis in the development and implementation of a “customer service, customer focused” philosophy, within the department.

· Responsible for all Parts and Warehouse activities.

· Responsible for Parts sales budget and increasing parts sales through up selling and building customer relations in the Parts Dept.

· Support the Service Department with all parts orders, quotes, and inquiries.

· Ensure customer accounts in good standing before placing parts orders.

· Utmost importance is SAFETY in all Parts and Warehouse operations.

· Maintain contact with Volvo and other vendors.

· Source parts that are no longer available from OEM.

· Keep Branch Manager informed of any problems or issues with parts orders.

· Keep Branch Manager informed with any customer issues that arise from the Parts Dept.

· Keep ongoing physical inventory of all warehouse inventory.

· Training of parts and warehouse staff of their job roles and coaching to be more than parts order takers, to be parts salesmen.

· Deal with parts customer disputes.

· Organize and upkeep of warehouse.

· Inventory control at Branch level.

· Responsible for backorder Management/Parts transport/Logistics/Shipping/Receiving/Parts storage/Filing/Reporting.

· Processing Parts Dept. and Warehouse time cards and expenses.

Health and Safety:

It is our expectation that all Strongco Employees will conduct their work in a safe manner, abide by all Strongco safety policies and report all hazardous conditions and unsafe work procedures. In addition, Strongco employees will be required to report any and all incidences/accidents/near misses according to company policies.


· Post-secondary education would be an asset.

· Exceptional organizational skills.

· Must possess excellent written and oral communication skills.

· Proficient with time management skills a must.

· Computer literate with excel, word, e-mail and Parts/Warehouse management programs, vendor websites.


• Minimum of 5 years of Parts experience.

• Past supervision experience.

• Knowledge of Parts counter process.

• Knowledge of Warehousing practices.

• Knowledge of Vendor systems.

• Knowledge of administrative practices.

• Knowledge of the Heavy Equipment industry is an asset.

• Prior Parts management an asset.

How to Apply:

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Only those candidates selected for an interview will be contacted.

“Strongco is an Employment Equity Employer”

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