Regional Product Support Administrator

Lieu: Acheson

Marque/Division:

tractor

Job Description:

Primary function is to assist the AB Regions Service Departments with a variety of Regional

Administrative Functions.


1) Responsibilities

Regional Fleet Administration:

• Keeping files on Monthly Truck Inspections

• Assisting with vehicle orders

• Driver Logbook tracking and filing

• GPS (Fluid Mobility) system back up user / reconciling invoicing / tracking

• Requesting/Filing Driver Abstracts


2) Soft Products Registrations and Billing:

• Customer Version VOLVO Tech-tool Registrations and Billing

3) Regional Care-tracks Administration-Secondary:

• Contracts signed received and entered in system

• Set-up New Users.

• Reconciliation of monthly ActiveCare / Caretrack invoicing.

• Set- up Critical Alarms for New users

• Set Up PM and Service Inspections

• Maintain user list of all ActiveCare / CareTracks Registered users

• Make sure all machines are activated by region – edit list and delete “timed-out” machines –

and re-enter them to proper configuration

• Customer contact point for subscription renewal and cancellations

4) Regional RMA Set-up, Maintenance, and Billing:

• Maintenance Contract Set-up, Entry, and billing

• Maintenance of all open Contracts

• Maintenance of all RMA’s

• Maintenance Approvals and Master File Maintenance

• Creation of PM’s

5) Warranty Back -up:

• Warranty Claims administration and processing

6) Regional Training Administration:

• Set Up new Learning Center User and Maintain Master file

• Complete Enrollments for all Technicians – OEM and otherwise

• Assist with out-of-town arrangements for technicians attending training (flights.

accommodations, etc.)

7) Service Admin. Support:

Assist with Training New Service Administrators, as well as providing relief help for vacation, etc. -

All Available Service Admin


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Je comprends que le fait de remplir ce formulaire ne me garantit pas un emploi. Je certifie que les renseignements que je fournis (y compris ceux de mon CV ci-joint, le cas échéant) sont, à ma connaissance, exacts et complets. Je conviens que toute réponse inexacte ou omission ainsi que des références insatisfaisantes pourraient m’empêcher d’obtenir un emploi ou justifier mon congédiement. J’autorise également toute enquête sur les renseignements indiqués dans cette demande et les références fournies, et je libère de toute obligation ou responsabilité toutes les personnes et entreprises qui demandent ou qui fournissent des renseignements. De plus, je comprends que tout emploi offert n’a pas de durée définie.


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