Field Technician

Province: Ontario
Branch: London
Employment Type: Full Time
Number of Positions: 1

Field Technician


As a member of the Service team, the Field Technician L1 must be a highly motivated team player who completes the duties required in a professional and timely manner. The hired HD Field Mechanic will be responsible to work in a safe , effective, clean, organized and professional work environment at all times to ensure Strongco’s surpasses our customer’s expectations.


  • Proactive customer contact in order to properly identify machine faults;
  • Timely and accurate diagnosis and repair including computer connection/diagnosis with machine to identify fault codes;
  • Effective communication to vendor (Volvo) with respect to Tech Line and/or direct calls in order to facilitate accurate diagnosis;
  • Accurate ordering of required parts and follow-up to ensure they are received in order to complete the assigned service work;
  • Accurate and timely service report submissions (includes time cards);
  • Daily vehicle checks and CVOR log-books.


  • A minimum of 5 years’ experience working in Heavy Equipment;
  • Proficiency with hand tools, torches, computer, welding equipment, air tools.
  • Must have a clean Driver’s Abstract and supply own tools.


  • Heavy Equipment certification / license required.
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